Privacy Policy
Welcome to DuWardgan's Privacy Policy
Who we are
- Hi there, we are DuWardgan ICT Solutions and Consulting and welcome you to our privacy policy. Our website address is https://duwardgan.co.za. Our physical address is 24th Avenue 755, Rietfontein, Pretoria, 0084, South Africa. Company Registration number: 1992/016929/23.
- This page explains how we obtain, use, and disclose your personal information, by the requirements of the Protection of Personal Information Act (“POPIA”).
- We are extremely concerned to protect your privacy and confidentiality. At DuWardan (and including this website, POPIAct-Compliance), we are committed to protecting your privacy and ensuring that your personal information is collected and used correctly, lawfully, and transparently.
Definition of Personal Information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:
- All addresses including residential, postal, and email addresses.
- Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.
The Information we collect
For a better experience, while using our service, we may require you to provide us with basic identification and contact information, including but not limited to your name, organisation, email address, and phone number to contact or identify our users and clients. The Personal Information that we collect will mainly be used to contact you for the purposes of understanding your requirements and providing you with the services that you request. This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client.
We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court.
We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court.
How we use your information
The Personal Information that we collect will mainly be used to contact you to understand your requirements and provide you with the services that you request. In addition, where necessary your information may be retained for legal or research purposes. For example:
- To gather contact information;
- To confirm and verify your identity;
- For the detection and prevention of fraud, crime, money laundering, or other malpractice;
- To conduct market or customer satisfaction research or for statistical analysis;
- For audit and record-keeping purposes;
- In connection with legal proceedings.
Discloser of information
DuWardgan will not disclose any Personal Information to anyone except as provided in this policy. However, we may need to disclose Personal Information to DuWardgan employees to enable them to perform their duties or in cases where the law requires us to disclose your Personal Information. We have agreements to ensure that they comply with the privacy requirements as required by the Protection of Personal Information (POPI) Act. DuWardgan will not disclose your Personal Information without giving you prior notice thereof and the opportunity to give your consent thereto. We may also disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect our rights.
Who we share your data with
We may employ third-party companies and consultants due to the following reasons:
- To facilitate our consulting services;
- To provide the consulting service on our behalf;
- To perform service-related services; or
- To assist us in analysing how our services are used.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Use of site by children
If you are under 18, you may use our site only with consent from a parent or guardian.
Links to other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to their website. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policy or practices of any third-party sites or services. DuWardgan is not responsible for and gives no warranties or makes any representations in respect of the privacy policy or practices of linked or any third party or advertised websites.
Cookies
Cookies are files with a small amount of data that are commonly used as a unique anonymous identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Cookies may include Google Analytics cookies, and a Facebook Event Tracking cookie. No personal information is shared with any third party when providing these targeted services.
Your domain name and email address
Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights do you have over your data?
If you have left comments on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to ask us to update, correct or delete your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Links to other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to their website. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policy or practices of any third-party sites or services. DuWardgan is not responsible for and gives no warranties or makes any representations in respect of the privacy policy or practices of linked or any third party or advertised websites.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
How to Contact Us
If you have any queries about our Privacy Policy, you need further information about our privacy practices, wish to withdraw consent, exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.